Complex Calendar and Scheduling Management
Abby expertly handles intricate scheduling and calendar coordination, ensuring your time is protected and you are always prepared for what's next.
Vetted by Alpine
Hand-selected by Alpine
Abby
Executive & Operations Virtual Assistant
An experienced operations partner who keeps the details moving, improves the systems behind the work, and gives leaders more room to focus on the bigger picture.
Executive SupportOperations ManagementProperty ManagementProject ManagementSystems & Processes
16+ years of experienceAvailable CSTWith Alpine since December 2022
The person behind the profile
Meet Abby
Abby brings 16+ years of experience across executive support, virtual operations, property management, marketing, and business administration. She is at her best when she can step into the day-to-day details of a business, understand how everything fits together, and make the work run more smoothly. Her background includes managing executive calendars and communications, overseeing teams, coordinating projects, managing invoicing and financial processes, supporting marketing campaigns, maintaining CRMs, and building systems designed to improve productivity and efficiency.
Abby is known for being responsive, capable, thoughtful, and willing to jump into whatever needs attention. She takes pride in building genuine relationships with her clients and providing proactive support rather than simply waiting for a task list. Give her ownership, a clear understanding of the goal, and room to use her judgment, and she thrives. Clients rely on her to keep things organized, communicate openly, bring forward new ideas, and take meaningful work off their plates so they can stay focused on running and growing their businesses.
“Abby is doing a great job. She is very responsive and flexible with her schedule to meet our needs. She brings new ideas and insights and is willing to jump right in. Abby is performing above our expectations.”
Practical support
Everything You Need to Run Smoothly
29 areas of support, each handled with care, precision, and a genuine commitment to your success.
Inbox and Communications Management
She professionally manages your inbox and key communications, allowing you to focus on high-priority work while ensuring nothing important is ever missed.
Meeting Coordination and Follow-Up
Abby takes full ownership of coordinating meetings and managing follow-ups, which keeps projects moving forward and all stakeholders perfectly aligned.
Day-to-Day Administrative Priorities
She proactively handles essential day-to-day administrative details so you can delegate with confidence and focus on your most impactful work.
Document and Information Organization
Abby organizes critical documents and business information into clear, accessible systems, saving you time and ensuring your team has what it needs.
Responsive and Proactive Support
As new priorities emerge, Abby provides responsive, thoughtful support, jumping in to handle whatever needs attention so you can stay on track.
Project and Deadline Coordination
Abby coordinates ongoing projects and keeps track of important deadlines, giving you peace of mind that all the details are moving forward smoothly.
Day-to-Day Business Operations
She steps into the day-to-day details of your business, managing key operational tasks to keep the work running efficiently behind the scenes.
Workflow Building and Improvement
With an eye for how everything fits together, Abby builds and improves operational workflows to enhance productivity and overall business performance.
Efficiency and Process Improvement
Abby proactively identifies opportunities to increase efficiency, bringing forward new ideas and solutions that improve how your business runs and grows.
Team, Vendor, and Stakeholder Coordination
Serving as a central point of contact, she coordinates communication between teams, vendors, and stakeholders to ensure everyone is aligned and informed.
Project Organization in Management Systems
Abby keeps projects organized within management systems like ClickUp, providing clear visibility and ensuring all tasks are managed effectively from start to finish.
Process Evaluation and Analysis
Abby evaluates your existing business processes to identify bottlenecks and inefficiencies, laying the groundwork for more streamlined and effective operational systems.
Streamlined Workflow Creation
She creates and documents streamlined workflows for key business activities, making processes easier to follow, delegate, and scale as you grow.
Spreadsheet and Business Data Organization
Abby organizes spreadsheets and critical business data into coherent, manageable formats, giving you clearer insights and easier access to important information.
Repeatable Administrative Systems
Abby develops repeatable administrative systems designed to improve productivity, reduce errors, and ensure consistent, high-quality execution of routine business tasks.
Automation and Process Improvement
She supports the implementation of automation and other process improvements, helping you save time and reduce costs on manual, repetitive work.
System Building to Reduce Admin Work
Abby takes pride in building smart systems that reduce unnecessary administrative burdens, freeing up your team to focus on more strategic initiatives.
Vendor and Procurement Coordination
Drawing on her property management background, Abby coordinates vendors, bids, and payments to ensure your procurement processes run smoothly and efficiently.
Property Operations Support
She provides reliable support for property-related operational processes, managing details like scheduling, team coordination, and follow-through with exceptional organization.
Scheduling and Team Coordination
Abby oversees team and vendor scheduling with precision, ensuring that all parties are coordinated effectively to keep operational work on track.
Budgeting and Expense Tracking
She assists with crucial financial tasks like budgeting and expense tracking, providing accurate support to help you maintain clear financial oversight.
High-Volume Operations Management
Abby expertly organizes a high volume of operational details and ensures diligent follow-through, giving you confidence that complex projects are handled correctly.
Accounts Payable and Receivable Support
Leveraging her experience with QuickBooks, Abby supports accounts payable and receivable, helping you maintain accurate financial records and healthy cash flow.
Invoicing Process Management
She manages your end-to-end invoicing processes with professionalism and care, ensuring timely billing and payment collection to support your business finances.
CRM Maintenance and Workflows
Abby maintains vital CRM information and workflows, keeping your customer data organized so your team can build stronger, more effective relationships.
Email Marketing Campaign Coordination
She coordinates the moving parts of email marketing campaigns, from list management to deployment, helping you engage your audience more effectively.
Prospecting and Outreach Support
Abby provides valuable administrative support for your prospecting and outreach efforts, freeing you to focus on building new client connections and opportunities.
Campaign Organization and Communication
She assists with campaign organization and client communications, ensuring your marketing initiatives are well-managed and professionally represented from start to finish.
Technology
Tools Abby Works With Daily
The platforms Abby reaches for to keep communication, projects, and client work moving smoothly.
ClickUp
Asana
Google Workspace
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
QuickBooks Pro
Yardi Voyager/CRM
SightPlan
YieldStar
WordPress
Constant Contact
G-Lock EasyMail
Zoom
GoToWebinar
UltiPro
PayCom
Career background
Professional Experience
Experience that translates to your business.
Abby's experience brings context, judgment, and confidence to the work—not simply familiarity with a task list.
2022–Present
Virtual Assistant
Alpine Virtual Assistants
Provides executive, administrative, operational, and project support to business owners and teams. Known for responsive communication, flexibility, process improvement, strong client relationships, and the willingness to take ownership of a wide range of responsibilities.
2017–2021
Community Manager
Residential Property Management
Managed overall operations for a 442-unit residential property, including annual budgeting, capital expenditures, vendor management, performance analysis, process improvement, and oversight of a nine-person team. Developed systems to improve occupancy, reduce delinquency, and strengthen the customer experience.
2009–2016
Virtual Operations Coordinator
Insurance & Marketing
Served as a central point of communication among management, clients, programmers, and vendors. Managed accounts payable and receivable in QuickBooks, supported email campaigns reaching an audience of more than 300,000 subscribers, learned HTML to improve campaign performance, and developed automated processes to increase productivity and reduce costs.
Role 4
Legal Assistant & Executive Support
Legal Services
Additional experience providing legal assistance and executive support.
Industry experience
Understands the context behind the work.
Property ManagementProfessional ServicesInsuranceMarketingSmall Business
Why work with Abby
The Qualities You Can Count On
A trusted partner who treats your business like their own.
Communication Style
Responsive, open, and direct. Abby keeps communication moving without creating unnecessary back-and-forth and makes it easy for clients to share feedback, priorities, and new requests.
Organization & Work Style
Proactive and highly organized. Abby enjoys taking ownership of work, managing multiple priorities, improving systems, and creating the structure needed to keep daily operations moving efficiently.
What Clients Rely on Abby For
Jumping into a wide variety of tasks, navigating systems confidently, responding quickly to new needs, keeping projects organized, and taking meaningful work off their plates.
Approach to Problems
Practical and solutions-oriented. Abby looks for ways to improve the process behind the problem, brings forward new ideas and insights, and is comfortable learning or navigating new tools when the work requires it.
Responsive Communication
Proactive Ownership
Systems-minded
Relationship-focused
Flexible & Dependable
Education & training
A Foundation for the Work.
Bachelor of Arts, Liberal Arts With an Emphasis in Business
University of Northern Iowa
Housing Credit Certified Professional
2018National Association of Home Builders
In their own words
Meet Abby
Abby's personal introduction video is being recorded now. In the meantime, Alpine is happy to arrange a conversation so you can meet Abby directly.
Video coming soon
Why Abby is an Alpine VA
Selected with care.
Supported for the long run.
We know Abby's strengths and the kind of client relationship where those strengths can make the greatest difference.
Five-Step Vetted
Carefully screened for experience, judgment, communication, and fit.
Personally Matched
Recommended because their strengths align with your specific needs.
Supported by Alpine
Our team stays involved as the working relationship develops.
U.S.-Based Professional
Experienced, dependable support aligned with your business.
Fill-In & Replacement Guarantee
If plans change or the match is not right, Alpine helps keep your support consistent.
Meet before you commit
Think Abby could be a fit?
Schedule a conversation with Alpine. We'll talk through what you need and arrange a chance to meet Abby before you make any commitment.
Schedule a conversation