Complex Calendar Management
Amanda expertly handles dynamic calendars and executive priorities, ensuring your time is protected and focused on what matters most for business success.
Vetted by Alpine
Hand-selected by Alpine
Amanda
Executive Operations & Project Management Virtual Assistant
An experienced operations partner who brings structure to complex projects, strengthens processes, and helps leaders keep priorities, people, and budgets moving in the right direction.
Executive SupportOperations ManagementProject ManagementSystems & Processes
15+ years of experienceAvailable EST
The person behind the profile
Meet Amanda
Amanda brings more than 15 years of experience supporting executives, leading operations, and managing complex projects across healthcare, finance, and corporate environments. She has built her career around bringing clarity to moving pieces, whether that means coordinating executive priorities, improving a process, managing resources, planning events and travel, developing SOPs, or keeping a large initiative on track. Her corporate background gives her an unusual depth in financial and operational work, including portfolio management, budgeting, reporting, governance, and cross-functional project coordination.
Amanda is especially strong when a leader needs someone who can see both the big picture and the details required to make it happen. She is proactive, highly organized, and comfortable stepping into complex or ambiguous situations, learning quickly, and creating structure. Colleagues and former leaders describe her as exceptionally reliable, collaborative, professional, and someone who anticipates problems and brings forward solutions. She enjoys being the person leaders can depend on to create order, follow through, and keep important work moving.
Outside of workOutside of work, Amanda enjoys spending time outdoors, hosting gatherings, trying new recipes, and cheering on her three children at their activities.
“Amanda was one of the most reliable employees I have worked with throughout my career... She quickly became the "go to" person on my team.”
Practical support
Everything You Need to Run Smoothly
25 areas of support, each handled with care, precision, and a genuine commitment to your success.
Business Travel Coordination
She manages all travel details from booking to detailed itineraries, providing you with seamless and stress-free trips so you can focus on your business objectives.
Event & Meeting Planning
Amanda handles the end-to-end planning for meetings, events, and leadership activities, creating well-organized and productive gatherings that align with your strategic goals.
Meeting & Report Preparation
She prepares polished presentations, reports, and other materials, and manages follow-up items to ensure every meeting is productive and leads to clear action.
Stakeholder Communication
Amanda coordinates clear communication and tracks action items across stakeholders, ensuring everyone stays aligned and key initiatives keep moving forward without delays.
Workflow & Process Improvement
Amanda evaluates existing workflows to identify and implement improvements, creating more efficient and streamlined operations that save time and reduce friction for your team.
SOP Development
She builds clear SOPs, documentation, and repeatable processes, establishing a strong foundation for consistent quality, easier training, and scalable business operations.
System & Structure Creation
Amanda creates systems that bring structure to ambiguous situations, improving team consistency, accountability, and the reliable delivery of high-quality work.
Onboarding & Training Support
She organizes and structures onboarding and training materials, helping you build a centralized knowledge repository that supports team development and seamless new hire integration.
Operational Gap Analysis
Amanda proactively identifies operational gaps and proposes practical solutions, strengthening your business foundations and preventing potential problems before they impact your workflow.
End-to-End Project Coordination
Amanda expertly coordinates complex projects from initial planning through successful completion, freeing you to focus on the strategic vision rather than the execution details.
Timeline & Resource Management
She meticulously manages project timelines, priorities, resources, and dependencies, ensuring that every component aligns for smooth progress and on-time delivery.
Cross-Functional Alignment
Amanda keeps cross-functional teams and stakeholders aligned with clear communication and consistent updates, fostering collaboration and ensuring everyone is working toward the same goals.
Deliverable & Action Tracking
With exceptional reliability, she tracks all project deliverables and action items, ensuring complete follow-through so that nothing important is ever missed.
Agile & Governance Support
Drawing on her experience, Amanda supports Agile/Scrum environments and establishes project governance, bringing valuable structure and clarity to complex, fast-paced initiatives.
Budget & Financial Planning
Amanda leverages her deep financial background to support annual budget planning, expense management, and financial assessments, ensuring resources are strategically allocated.
Resource Tracking Systems
She builds and maintains robust resource-tracking systems, providing a single source of truth for headcount, allocations, and project alignment for informed decisions.
Financial Analysis
With an eye for detail, Amanda analyzes financial information to identify potential risks and opportunities, providing you with the insights needed for proactive decision-making.
Portfolio & Funding Management
Amanda supports complex portfolio funding and resource allocation processes, helping connect leadership decisions to financial realities for greater transparency and program success.
Leadership Reporting
She creates clear, concise financial and operational reports that distill complex information, empowering leadership with the data needed for confident, strategic decision-making.
Custom Trackers & Dashboards
Amanda develops custom trackers, dashboards, and reporting processes, transforming raw data into clear, actionable insights that help you monitor progress and performance.
Operational Data Analysis
She organizes and analyzes key operational data to surface important trends and insights, helping you make informed, data-driven decisions to improve business performance.
Knowledge & LMS Support
Amanda helps manage and support your knowledge management and learning systems, ensuring information is organized, accessible, and supports your team's growth and efficiency.
Information & Documentation Management
She improves information accessibility by creating centralized knowledge repositories and clear documentation, saving your team valuable time searching for what they need.
New Tool Implementation
Amanda assists with the implementation and adoption of new enterprise tools, from research to rollout, ensuring a smooth transition that boosts team productivity.
Proven impact
Results Amanda Has Delivered.
A snapshot of measurable outcomes from past client work.
$50M+ budget
Owned annual financial planning activities for a $50M+ budget.
$28M program governance
Established governance processes for a $28M Data & Analytics program.
Scalable resource systems
Helped develop resource-management systems and scalable headcount processes.
130 reporting functions migrated
Facilitated the migration of 130 critical business reporting functions to Google Cloud Platform within one year.
~1,000 staff supported
Developed SOPs and a centralized knowledge repository supporting approximately 1,000 staff.
Technology
Tools Amanda Works With Daily
The platforms Amanda reaches for to keep communication, projects, and client work moving smoothly.
Microsoft 365
SharePoint
Google Workspace
LMS Platforms
SQL
Google Cloud Platform
Agile/Scrum tools
Career background
Professional Experience
Experience that translates to your business.
Amanda's experience brings context, judgment, and confidence to the work—not simply familiarity with a task list.
2025–Present
Virtual Assistant
Metcalf Group
Provides virtual administrative and project support, including event management, travel coordination, learning management system support, and content development.
2023–2025
Migration Scrum Master
Aetna/CVS
Led the migration of 130 critical business reporting functions and supporting tables from an on-premises model to Google Cloud Platform within one year, facilitating Agile ceremonies and keeping cross-functional partners aligned.
2020–2023
Operational Efficiency Operations Senior Manager
Cigna
Established governance for a $28M Data and Analytics program, connecting leadership across organizations for prioritization and funding decisions. Built foundational SOPs and a centralized knowledge repository supporting approximately 1,000 staff, and drove research and adoption of an enterprise project demand intake tool.
2017–2020
Finance & Business Management Operations Manager
Cigna
Owned annual financial planning for a $50M+ budget, including financial impact assessments, resource funding alignment, and non-labor assessments. Stood up a Portfolio Finance team in partnership with the corporate Controller to provide transparency into resource ramp, alignments, and funding distribution.
2015–2017
Portfolio & Resource Management Coordinator
Cigna
Developed a resource management database serving as a single repository for current and open roles, expense center, project, and allocation alignment, taking the project from development to adoption in under a year. Piloted a headcount analysis and reconciliation process designed to scale across business units.
2014–2015
Resource & Project Management Coordinator
Cigna
Built a process for open role management providing insight into hiring metrics, traceability, role validation, and staffing strategy, including a SharePoint-based tool with training materials, standard operating procedures, and job aids.
Industry experience
Understands the context behind the work.
HealthcareFinance & InsuranceCorporate & EnterpriseProfessional Services
Why work with Amanda
The Qualities You Can Count On
A trusted partner who treats your business like their own.
Communication Style
Clear, professional, collaborative, and proactive. Amanda keeps the right people informed and is comfortable communicating across leaders, teams, vendors, and business partners.
Organization & Work Style
Highly organized and dependable. She creates structure around complex work, pays close attention to details, and follows priorities through to completion.
What Clients Rely on Amanda For
Taking ownership, anticipating needs, navigating ambiguity, coordinating moving pieces, and making sure important work does not stall.
Approach to Problems
Amanda looks beyond the immediate issue to understand the larger context, identifies practical options, and brings forward solutions rather than simply escalating problems.
Strategic Thinker
Financially Savvy
Exceptional Follow-through
Process-minded
Calm in Complexity
Education & training
A Foundation for the Work.
Bachelor of Science in Healthcare Management
Colorado Technical University
Project Management Leadership
Cigna
Prosci Change Management Practitioner
Cigna
Connect to Influence
Cigna
Agile Product Owner Workshop
Cigna
Why Amanda is an Alpine VA
Selected with care.
Supported for the long run.
We know Amanda's strengths and the kind of client relationship where those strengths can make the greatest difference.
Five-Step Vetted
Carefully screened for experience, judgment, communication, and fit.
Personally Matched
Recommended because their strengths align with your specific needs.
Supported by Alpine
Our team stays involved as the working relationship develops.
U.S.-Based Professional
Experienced, dependable support aligned with your business.
Fill-In & Replacement Guarantee
If plans change or the match is not right, Alpine helps keep your support consistent.
Meet before you commit
Think Amanda could be a fit?
Schedule a conversation with Alpine. We'll talk through what you need and arrange a chance to meet Amanda before you make any commitment.
Schedule a conversation