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Vetted by Alpine
Hand-selected by Alpine
Anna Lee
Administrative, Operations & Creative Virtual Assistant
A reliable right-hand partner who takes the daily administrative weight off business owners, brings order to operations, and adds creative polish wherever it is needed.
Calendar & Inbox ManagementBusiness OperationsCustomer & Client SupportEvent CoordinationMarketing & Canva
7+ years of experienceAvailable 30 hrs/week · Mon–Fri 9–5 CT
Watch Anna Lee's introThe person behind the profile
Meet Anna Lee
Anna Lee is an organizational and creative assistant who becomes a true extension of the person she supports. She is strongest at managing the calendar, inbox, customer communication, and day-to-day responsibilities that keep a business running. When an owner is stretched across too many priorities, Anna Lee steps in with steady follow-through, good judgment, and the ability to take work from instruction to completion without constant oversight.
Her experience blends administration, operations, customer service, marketing, payroll, CRM management, and event coordination. She also genuinely enjoys the creative side of the work, using Canva to give promotions, communications, and client-facing materials a polished look. Anna Lee works especially well with easygoing, communicative leaders who want a dependable partner they can trust to run with clear direction, keep them informed, and create more breathing room in the business.
Outside of workAnna Lee is an avid reader who averages around 40 books a year. On weekends, you'll often find her golfing or surfing with her family.
Portfolio examples
Take a look at some of Anna Lee's work
Explore examples of the creative, promotional, event, and operational work she supports.
Canva and Creative Design
Practical support
Everything You Need to Run Smoothly
From bringing order to calendars, inboxes, and customer communication to coordinating promotions, events, payroll, and the systems behind daily operations, Anna Lee becomes the dependable right hand who gives an owner room to focus and breathe.
Calendar Management
Organizes appointments, priorities, and schedule details so the day stays realistic, current, and easy to follow.
Inbox Management
Sorts incoming messages, identifies what needs attention, and keeps routine correspondence and follow-up from piling up.
Scheduling and Coordination
Coordinates meetings, confirms details, and keeps everyone informed when plans or priorities change.
Document and Information Organization
Maintains clear files, records, and working documents so important information is easy to locate and use.
Deadline and Follow-Up Tracking
Watches open items, reminders, and next steps so commitments continue moving without the owner carrying every detail.
Day-to-Day Operations
Takes ownership of recurring operational responsibilities and keeps the moving parts of the business connected.
CRM Management
Maintains customer information, updates records, and uses the system to support timely communication and organized service.
Process and Procedure Coordination
Helps put repeatable expectations and practical workflows in place so routine work is handled consistently.
Billing, Invoicing and Collections
Supports accurate billing, invoice follow-up, payment tracking, and the administrative details behind healthy cash flow.
Payroll Support
Organizes payroll information and recurring personnel details with accuracy, discretion, and dependable follow-through.
Vendor Coordination
Tracks vendor information, communicates on routine needs, and keeps related records and action items organized.
Customer Communication
Responds with warmth and professionalism while making sure questions, concerns, and next steps reach the right person.
Service Follow-Through
Tracks requests through completion so customers are not left wondering what happens next.
Client Experience Support
Notices friction in day-to-day service and helps create clearer, more consistent processes for the people a business serves.
Relationship Building
Brings a personable, community-minded approach that helps customers feel known, supported, and confident in the business.
Canva Design
Creates polished graphics and client-facing materials that support the brand without requiring a separate designer for every need.
Monthly Promotion Planning
Helps shape and organize timely specials, offers, and campaigns that keep marketing active and purposeful.
Social Media Support
Coordinates graphics, messaging, and posting needs to maintain a consistent and professional presence.
Community Marketing Initiatives
Supports local visibility through promotions, partnerships, events, and other opportunities to bring the business closer to its audience.
Marketing Coordination
Keeps creative assets, deadlines, approvals, and follow-up organized so ideas become finished work.
Event Planning
Builds the plan, timeline, and task list needed to take an event from an early idea to a coordinated experience.
Logistics and Vendor Coordination
Organizes schedules, contacts, supplies, and outside partners so the event details stay connected.
Event Promotion
Coordinates the marketing and communication needed to build awareness and help the right people show up.
Hosting and Day-Of Support
Keeps activities moving, responds to last-minute needs, and helps guests and partners have a smooth experience.
Post-Event Follow-Through
Wraps up outstanding details, communications, and learnings so the event is fully completed rather than simply over.
Proven impact
Results Anna Lee Has Delivered.
A snapshot of the ownership, organization, and business momentum she has brought to past work.
Owner Relief
Took ownership of the schedule, inbox, CRM, marketing, events, and daily operations so a burnt-out business owner could step back from the constant administrative load.
Community Growth
Expanded a local business’s presence through coordinated promotions, monthly specials, marketing initiatives, and community events that helped bring in more business.
End-to-End Ownership
Became the dependable person an owner could hand work to and trust to carry from initial direction through organized execution and follow-up.
Technology
Tools Anna Lee Works With Daily
The platforms Anna Lee reaches for to keep communication, projects, and client work moving smoothly.
Microsoft 365
Google Workspace
Canva
Scheduling platforms
CRM platforms
Career background
Professional Experience
Experience that translates to your business.
Anna Lee's experience brings context, judgment, and confidence to the work—not simply familiarity with a task list.
Business Operations
Business Operations Manager
Community-based small business
Became the owner’s trusted operational partner, managing schedules, inboxes, customer service, CRM records, payroll support, billing, promotions, marketing initiatives, and events. Helped strengthen the business’s community presence while giving an overwhelmed owner meaningful relief from the daily workload.
Executive Support
Executive & Project Support
Project-driven business environment
Supported leadership with scheduling, vendor and procurement coordination, billing, project tracking, budget-related administration, documentation, and the follow-through needed to keep multiple priorities organized.
Team Operations
Customer Service & Team Operations
Public-facing service environment
Coordinated daily operations, customer experience, staff support, training, safety procedures, sales, and quality control in a fast-moving environment where clear communication and calm problem-solving were essential.
Industry experience
Understands the context behind the work.
Local BusinessesCommunity-Based BusinessesEvent-Driven BusinessesEntrepreneurs & SolopreneursGrowing Small Businesses
Why work with Anna Lee
The Qualities You Can Count On
A trusted partner who treats your business like their own.
Communication Style
Warm, responsive, and straightforward. Anna Lee values clear direction, keeps people informed, and builds comfortable working relationships with owners, customers, vendors, and teams.
Organization & Work Style
She creates order around busy calendars, inboxes, events, and recurring operations, then keeps the details moving without needing to be micromanaged.
What Clients Rely on Anna Lee For
Taking genuine ownership of the day-to-day, moving easily between administrative and creative work, and becoming a reliable extension of the person she supports.
Approach to Problems
Anna Lee stays practical and adaptable. She looks for what will make the work clearer or easier, learns unfamiliar systems quickly, and follows the issue through to resolution.
Reliable Follow-Through
Calm Organization
Creative Problem-Solving
Adaptability
Customer-Centered Communication
Independent Ownership
In their own words
Meet Anna Lee
Hear directly from Anna Lee about how they work and the kind of support they love to provide.
Why Anna Lee is an Alpine VA
Selected with care.
Supported for the long run.
We know Anna Lee's strengths and the kind of client relationship where those strengths can make the greatest difference.
Five-Step Vetted
Carefully screened for experience, judgment, communication, and fit.
Personally Matched
Recommended because their strengths align with your specific needs.
Supported by Alpine
Our team stays involved as the working relationship develops.
U.S.-Based Professional
Experienced, dependable support aligned with your business.
Fill-In & Replacement Guarantee
If plans change or the match is not right, Alpine helps keep your support consistent.
Meet before you commit
Think Anna Lee could be a fit?
Schedule a conversation with Alpine. We'll talk through what you need and arrange a chance to meet Anna Lee before you make any commitment.
Schedule a conversation