Dianne, Senior Executive & Operations Virtual Assistant
Vetted by Alpine

Hand-selected by Alpine

Dianne

Senior Executive & Operations Virtual Assistant

Dianne brings more than 30 years of experience supporting executives, entrepreneurs, and small businesses across executive administration, business operations, bookkeeping, compliance, HR, and client relationship management.

Executive SupportOperations ManagementBookkeepingHR & BenefitsCompliance
30+ years of experienceAvailable PSTWith Alpine since 2023

The person behind the profile

Meet Dianne

Dianne brings more than 30 years of experience supporting executives, entrepreneurs, and small businesses across executive administration, business operations, bookkeeping, compliance, HR, and client relationship management. Throughout her career, she has been the person leaders trust to wear multiple hats and keep the details moving behind the scenes. From managing calendars and communications to overseeing bookkeeping, improving processes, supporting HR, coordinating travel, and handling sensitive business matters, Dianne is comfortable stepping into complex environments and figuring out what needs to happen next.

After transitioning to virtual work in 2016, Dianne combined decades of professional experience with nearly a decade of remote-work expertise. Her career progression from Executive Assistant to Operations Director and ultimately Chief Compliance Officer reflects the breadth of responsibility she can own. She learns new technology quickly, works independently, and brings the organization, follow-through, and seasoned judgment a busy business owner or executive needs from a trusted right-hand partner.

Outside of workDianne loves hiking, exploring nature, reading, and painting.

Practical support

Everything You Need to Run Smoothly

25 areas of support, each handled with care, precision, and a genuine commitment to your success.

Complex Calendar and Inbox Management

Dianne will expertly manage your demanding schedule and inbox, ensuring you stay focused on high-priority items and never miss a critical message.

Executive Communications

She professionally handles correspondence on your behalf, drafting clear and polished communications to ensure your messages are always received with the intended impact and tone.

Meeting Coordination and Follow-up

Dianne manages all meeting logistics from scheduling to agenda prep and follow-up, ensuring every session is productive and all action items are properly tracked.

Travel Planning

From complex itineraries to last-minute changes, Dianne coordinates all aspects of your travel, providing you with a seamless and stress-free experience from departure to return.

Gatekeeping and Prioritization

With seasoned judgment, she will act as your trusted gatekeeper, expertly filtering requests and prioritizing tasks to protect your time for what matters most.

Research

Dianne provides thorough and well-organized research on any topic you need, delivering concise summaries and key insights to support your informed decision-making process.

Confidential Administrative Support

Entrusted with sensitive business matters, Dianne provides discreet and reliable administrative support, giving you peace of mind that your confidential information is always secure.

Day-to-Day Business Operations

Dianne steps in to manage the daily operational details of your business, ensuring that background tasks run smoothly so you can focus on strategic growth.

Process Improvement

She analyzes current workflows to identify opportunities for improvement, streamlining operations to increase productivity, reduce costs, and make your business more efficient.

Project Management

Dianne coordinates projects from start to finish, keeping details, timelines, and stakeholders aligned to ensure your key initiatives are completed successfully and on schedule.

SOP and Procedure Development

She documents and develops standard operating procedures, creating a clear framework for your team that ensures consistency, quality, and smooth operational scaling.

Systems Organization

Dianne will organize your digital systems and files, creating an intuitive structure that makes information easy to find and helps your entire team work more efficiently.

Vendor and Facilities Coordination

Dianne acts as the central point of contact for vendors and facility management, handling logistics to ensure you receive reliable and cost-effective services.

Client Relationship Management

She provides exceptional support in managing client relationships, ensuring timely communication and follow-through that enhances satisfaction and builds long-term loyalty for your business.

Bookkeeping and Accounting Support

Dianne manages fundamental bookkeeping and accounting tasks with precision, ensuring your financial records are accurate, up-to-date, and organized for clear financial oversight.

QuickBooks Online

Dianne leverages her expertise in QuickBooks Online to manage your bookkeeping needs efficiently, keeping your financial data impeccably organized and accessible within the platform.

QuickBooks Payroll

She expertly handles payroll processing using QuickBooks Payroll, ensuring your team is paid accurately and on time while maintaining compliance and proper record-keeping.

Financial Administration

Dianne supports your broader financial administration needs, handling tasks that keep your company’s financial operations running smoothly and giving you confidence in your data.

Expense and Record Management

She diligently tracks and manages all business expenses and financial records, providing a clear, organized system for easy review, reporting, and tax preparation.

Employee Onboarding

Dianne coordinates the employee onboarding process from start to finish, creating a welcoming experience that helps new hires integrate into your team smoothly.

HR Administration

She handles essential HR administrative tasks with care and confidentiality, supporting your team and ensuring that important personnel-related processes are managed efficiently.

Benefits Management

Dianne supports the administration of employee benefits, helping to coordinate plans and answer questions so your team feels valued and well-cared for by the company.

Policy and Procedure Development

Drawing on her experience, Dianne helps develop and document internal policies, creating clear guidelines that foster a consistent, fair, and compliant workplace.

Regulatory Compliance Support

Leveraging her background as a Chief Compliance Officer, Dianne assists with regulatory matters, helping you navigate requirements and maintain appropriate documentation for your business.

Personnel Documentation

Dianne maintains organized and confidential personnel files, ensuring that all employee documentation is secure, complete, and managed with the utmost professionalism.

Technology

Tools Dianne Works With Daily

The platforms Dianne reaches for to keep communication, projects, and client work moving smoothly.

QuickBooks Online

QuickBooks Payroll

DocuSign

LastPass

CRM systems

Microsoft 365

Google Workspace

Slack

Zoom

Microsoft Teams

Career background

Professional Experience

Experience that translates to your business.

Dianne's experience brings context, judgment, and confidence to the work—not simply familiarity with a task list.

  1. Role 1

    Chief Compliance Officer

    Professional Services

    Advanced through increasingly senior responsibilities spanning executive support, operations leadership, HR, finance, client relationships, and regulatory compliance. Trusted with sensitive business matters requiring sound judgment and confidentiality.

  2. Role 2

    Operations Director

    Growing Small Business

    Helped establish operations and systems for a new office, developed procedures, coordinated vendors and facilities, supported HR and benefits, and streamlined processes to improve productivity and reduce costs.

  3. Role 3

    Executive Assistant & Business Operations Partner

    Executive and Entrepreneurial Support

    Supported founders, CEOs, executives, and small-business owners through complex calendar and inbox management, communications, travel planning, bookkeeping, projects, research, and day-to-day operational coordination.

Why work with Dianne

The Qualities You Can Count On

A trusted partner who treats your business like their own.

Communication Style

Clear, thoughtful, and professional. Dianne keeps leaders informed, follows through reliably, and communicates sensitive information with care.

Organization & Work Style

Highly organized, detail-oriented, and self-directed. She creates structure, improves processes, and keeps complex responsibilities moving without constant direction.

What Clients Rely on Dianne For

Seasoned judgment, confidentiality, and the ability to move comfortably between executive support, operations, financial administration, HR, compliance, and client management.

Approach to Problems

Resourceful and pragmatic. Dianne assesses what is needed, learns unfamiliar systems quickly, and takes ownership of finding an efficient path forward.

Senior-level Judgment

Resourceful Problem-solving

Discretion & Confidentiality

Self-directed Ownership

Detail-oriented Execution

Clear Communication

Education & training

A Foundation for the Work.

Professional Administrative Certification of Excellence (pace)

Financial Paraplanner Qualified Professional (fpqp)

Paralegal Certification

Bachelor of Science in Business Administration

Dale Carnegie Leadership Course

Completed leadership training focused on communication, confidence, and effective people leadership.

Why Dianne is an Alpine VA

Selected with care.
Supported for the long run.

We know Dianne's strengths and the kind of client relationship where those strengths can make the greatest difference.

Five-Step Vetted

Carefully screened for experience, judgment, communication, and fit.

Personally Matched

Recommended because their strengths align with your specific needs.

Supported by Alpine

Our team stays involved as the working relationship develops.

U.S.-Based Professional

Experienced, dependable support aligned with your business.

Fill-In & Replacement Guarantee

If plans change or the match is not right, Alpine helps keep your support consistent.

Meet before you commit

Think Dianne could be a fit?

Schedule a conversation with Alpine. We'll talk through what you need and arrange a chance to meet Dianne before you make any commitment.

Meet Dianne