Work sample
Operations & Systems Project
A representative example of how Thea approaches organizing processes and business information.
Vetted by Alpine
Hand-selected by Alpine
Thea
Executive & Operations Virtual Assistant
An executive and operations partner who helps growing businesses turn scattered tasks, recurring work, and developing processes into organized systems that are easier to run.
Operations SupportClient OnboardingSystems & ProcessesSOP DevelopmentExecutive Support
6+ years of experienceAvailable 20 hrs/week · Mon–Fri 9–5 PT
The person behind the profile
Meet Thea
Thea is an Executive Virtual Assistant with 3+ years of experience supporting CEOs, executives, and growing businesses. Her sweet spot is helping companies create structure as they grow. She enjoys taking scattered information, recurring tasks, and developing processes and turning them into organized systems that make the business easier to run.
Her experience spans executive support, client onboarding, operations, CRM management, scheduling, project coordination, payment processing, team training, and SOP development. She has helped businesses build new client onboarding systems, organize CRM data, track client programs, manage subscriptions and payments, and create documentation that gives teams clearer processes to follow.
Thea is especially comfortable in startup and small-business environments where priorities move quickly and everyone wears multiple hats. She brings a creative eye to her work as well, with experience in social media, graphic design, and web design. She is adaptable, service-minded, and genuinely enjoys making life easier for the people she supports.
Outside of workThea loves music and dance and enjoys bringing that creative energy into her work.
Portfolio
A closer look at Thea's work
Representative examples of the work this VA has led for past clients, grouped by type.
Practical support
Everything You Need to Run Smoothly
28 areas of support, each handled with care, precision, and a genuine commitment to your success.
Develop and Document Business Processes
Thea turns your developing processes into organized systems, creating clear documentation so your team has a consistent framework to follow.
SOPs and Internal Documentation
She creates detailed standard operating procedures and internal documentation, giving your team clearer processes for recurring tasks and workflows.
CRM Data Organization
Thea will organize your CRM data, ensuring information is clean, accurate, and easy to access for better client management.
Recurring Workflow Improvement
She helps growing businesses create structure by building and improving recurring workflows, turning scattered tasks into efficient, organized systems.
Program and Deadline Tracking
Let Thea manage the details by tracking client programs, deadlines, and key information, ensuring nothing falls through the cracks.
Organized Records and Data
She maintains meticulously organized records and data systems, giving you a reliable foundation for informed decision-making and smooth operations.
Client Onboarding Management
Thea manages the entire client onboarding process, creating a welcoming and organized experience that sets a professional tone from day one.
Client Program Setup and Tracking
She will set up and track client programs from start to finish, keeping everything on schedule and clients well-informed.
Subscription and Payment Coordination
Let Thea coordinate client subscriptions and payment processing, ensuring revenue is tracked accurately and collections are handled professionally and on time.
Client Communication Support
Thea provides prompt and service-minded support by responding to client emails and requests, ensuring they feel heard and cared for.
Client Record Maintenance
She maintains detailed client records and CRM information, providing your team with an organized, up-to-date resource for managing relationships.
Client Scheduling and Logistics
Thea handles all client scheduling and logistics coordination, freeing you from back-and-forth communication so you can focus on service delivery.
Calendar Management and Scheduling
Thea provides seamless calendar management and scheduling, thoughtfully organizing your time to protect your focus and align with your priorities.
Inbox and Communication Support
She can provide inbox and communication support to help manage the flow of information, allowing you to focus on high-priority messages.
Data Entry and Organization
Delegate your data entry and organization tasks to Thea, ensuring your information is always accurate, tidy, and easy to find.
Personal and Business Task Coordination
Thea skillfully coordinates both personal and business tasks, freeing up your mental space by managing evolving priorities with care.
Business Development Support
As an executive partner, she can provide business development support by helping you manage records, track opportunities, and organize priorities.
Executive Administrative Support
Thea delivers high-level administrative support directly to CEOs and executives, anticipating needs and helping build the company from the ground up.
Project Coordination and Task Tracking
She provides project coordination and task tracking for your team, making sure all moving parts are accounted for and deadlines are met.
Team Training on Processes
Thea can train new or existing team members on your documented processes, ensuring everyone is following the same consistent workflow.
Task Monitoring and Follow-Through
She helps leadership monitor important tasks and ensures proper follow-through, freeing you from having to check in on every detail.
Team Coordination
As a central point of contact, Thea can coordinate across team members, ensuring everyone is aligned on tasks and logistics.
Priority Organization for Leadership
Thea partners with leadership to keep shifting priorities organized, acting as a second set of eyes to manage evolving tasks.
Social Media Management
Drawing on her creative eye, Thea can provide social media management support to help your business maintain a consistent online presence.
Canva Design
Thea is experienced with Canva and can create graphics for social media, marketing materials, and internal documents that align with your brand.
Graphic Design Support
She brings a creative eye and graphic design experience to her work, helping you produce polished visuals for your business needs.
Website Updates
With experience in web design, Thea can handle website updates to ensure your online information is always current and professional.
Mailchimp Support
Thea can provide support with Mailchimp, assisting with email campaigns and list management to help you stay connected with your audience.
Technology
Tools Thea Works With Daily
The platforms Thea reaches for to keep communication, projects, and client work moving smoothly.
Canva
Mailchimp
Hootsuite
WordPress
Squarespace
Wix
Asana
Monday.com
Airtable
HubSpot
Slack
Zoom
Google Workspace
Excel
Superhuman
Stripe
DocuSign
Calendly
Career background
Professional Experience
Experience that translates to your business.
Thea's experience brings context, judgment, and confidence to the work—not simply familiarity with a task list.
Role 1
Administrative Consulting & Operations
Growing business, working directly with leadership
Worked directly with company leadership to improve business operations and develop a more organized client experience. Created client onboarding systems, organized CRM data, tracked client programs, coordinated payments and scheduling, and developed SOPs and company documentation.
Role 2
Client Operations & Logistics
Client services organization
Supported client operations from onboarding through ongoing service. Managed subscriptions and payment processing, responded to client requests, coordinated scheduling and logistics, trained team members, tracked inventory and shipments, and helped ensure operational tasks were completed accurately and on time.
Role 3
Executive Support
CEO, startup environment
Worked directly alongside a CEO in a startup environment, supporting both business and administrative needs while helping build the company from the ground up. Managed detailed records, data organization, tracking systems, and a wide range of evolving priorities.
Industry experience
Understands the context behind the work.
Startups & Small BusinessProfessional ServicesClient Services
Why work with Thea
The Qualities You Can Count On
A trusted partner who treats your business like their own.
Communication Style
Warm, service-minded, and responsive. Thea enjoys building strong working relationships and keeping clients informed without making communication feel cumbersome.
Organization & Work Style
Systems-oriented and detail-conscious. She enjoys creating structure, organizing information, and developing repeatable processes that make day-to-day operations easier.
What Clients Rely on Thea For
Keeping client onboarding organized, managing recurring operational details, maintaining systems and records, and stepping into the many different needs that come with running a growing business.
Approach to Problems
Adaptable and resourceful. Thea is comfortable working in startup environments where processes may not exist yet and enjoys figuring out how to turn an evolving need into a workable system.
Systems-minded
Adaptable
Client-focused
Creative Problem Solver
Education & training
A Foundation for the Work.
Bachelor of Arts in Communication Studies
Why Thea is an Alpine VA
Selected with care.
Supported for the long run.
We know Thea's strengths and the kind of client relationship where those strengths can make the greatest difference.
Five-Step Vetted
Carefully screened for experience, judgment, communication, and fit.
Personally Matched
Recommended because their strengths align with your specific needs.
Supported by Alpine
Our team stays involved as the working relationship develops.
U.S.-Based Professional
Experienced, dependable support aligned with your business.
Fill-In & Replacement Guarantee
If plans change or the match is not right, Alpine helps keep your support consistent.
Meet before you commit
Think Thea could be a fit?
Schedule a conversation with Alpine. We'll talk through what you need and arrange a chance to meet Thea before you make any commitment.
Schedule a conversation